SHOP MORE. CARRY LESS.

Enjoy a seamless shopping experience with our Hands Free Shopping service - available exclusively for Valet Parking customers. Leave the carrying to us, while you continue to enjoy everything Chatswood Chase has to offer.

How It Works:

  • Let your participating luxury retailer know you want to use Hands Free Shopping.
  • The retailer contacts our Valet team to arrange collection.
  • Valet staff collect your purchases directly from the store and deliver them straight to your car.
  • Your keys are held safely by the Valet for a smooth delivery to your vehicle.

Key Details:

  • Hands Free Shopping is complimentary for Valet customers.
  • Service is only available via Valet Parking - walk-ups cannot use this service.
  • Terms & Conditions apply. See Valet on Level 1 for details.

Benefits:

  • Shop without carrying your bags
  • Seamless, secure handling of your purchases
  • Focus on enjoying your visit to the centre

FREQUENTLY ASKED QUESTIONS

Who can use Hands Free Shopping?

Hands Free Shopping is available exclusively for Valet Parking customers.

How do I use the service?

Simply tell your participating luxury retailer on Level 1 that you’d like to use Hands Free Shopping. The retailer will contact our Valet team, who will collect your purchases and store them in a locker or deliver them directly to your car.

Is there a cost?

No, the service is complimentary for all Valet customers.

Can I use Hands Free Shopping without Valet?

No, the service is only available to Valet Parking customers to ensure secure handling of purchases.

Where are my items stored?

Items are delivered directly to your car.

Are there any restrictions?

All items must be collected through participating luxury retailers and handled via Valet. Standard Terms & Conditions apply.

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