LUXURY PARKING, MADE EASY

Elevate your arrival experience with Valet Parking presented by Lexus, launching 30 April. Enjoy hassle-free parking with direct access via the Speed Ramp from Archer Street to Level 1.

How It Works:

  • Drive to the Valet entrance on Level 1
  • Your car is parked securely while you enjoy the centre
  • Ideal for accessing Hands Free Shopping and premium services

Benefits:

  • Direct speed ramp access for faster entry and exit
  • Integration with Hands Free Shopping for a seamless experience
  • Save time and enjoy the convenience of a premium arrival

Pricing:

  • 2 hours complimentary parking (additional parking fees apply in line with 2+ hours
  • $20 per day
Use Valet Parking

SHOP MORE. CARRY LESS.

HANDS FREE SHOPPING

Enjoy a seamless shopping experience with our Hands Free Shopping service - available exclusively for Valet Parking customers. From 30 April, you can leave the carrying to us, while you continue to enjoy everything Chatswood Chase has to offer.

How It Works:

  • Let your participating luxury retailer know you want to use Hands Free Shopping.
  • The retailer contacts our Valet team to arrange collection.
  • Valet staff collect your purchases directly from the store and deliver them straight to your car.
  • Your keys are held safely by the Valet for a smooth delivery to your vehicle.

Key Details:

  • Hands Free Shopping is complimentary for Valet customers.
  • Service is only available via Valet Parking - walk-ups cannot use this service.
  • Terms & Conditions apply. See Valet on Level 1 for details.

Benefits:

  • Shop without carrying your bags
  • Seamless, secure handling of your purchases
  • Focus on enjoying your visit to the centre

FREQUENTLY ASKED QUESTIONS

VALET PARKING

Where is Valet Parking located?

Valet is on Level 1, with direct speed ramp access via Archer Street.

How do I use the service?

Simply drive to the Valet entrance, hand over your keys, and our team will park your car securely.

Can I use Valet to access Hands Free Shopping?

Yes, Valet Parking is required for Hands Free Shopping.

When does Valet launch?

30 April 2026.

Is there a cost?

Pricing will be available at the Valet entrance or via Concierge; benefits include premium convenience and access to Hands Free Shopping.

FREQUENTLY ASKED QUESTIONS

HANDS FREE SHOPPING

Who can use Hands Free Shopping?

Hands Free Shopping is available exclusively for Valet Parking customers.

How do I use the service?

Simply tell your participating luxury retailer on Level 1 that you’d like to use Hands Free Shopping. The retailer will contact our Valet team, who will collect your purchases and store them in a locker or deliver them directly to your car.

Is there a cost?

No, the service is complimentary for all Valet customers.

Can I use Hands Free Shopping without Valet?

No, the service is only available to Valet Parking customers to ensure secure handling of purchases.

Where are my items stored?

Items are delivered directly to your car.

Are there any restrictions?

All items must be collected through participating luxury retailers and handled via Valet. Standard Terms & Conditions apply.

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